Category: COVID-19

Paolo Fabrizio
July 7, 2020

Deal With The Unexpected to Elevate Customer Service Standards

Elevate Customer Service Standards

“Ok, we’re all set to go.” Then, suddenly. something happens and it ruins your plans. Of course, that’s not nice but that’s life and it’s up to you to face the issue and then get it fixed. Easier said than done though, especially when it comes to providing support to your customers regardless of the…


Will Jacobs
June 17, 2020

Staying Motivated While Working From Home

Motivation is critical to maintaining performance. It’s what gets you out of bed in the morning and readies you to seize the day. It’s what makes you want to work. It drives you to succeed. And this energy is also the boon to booming start-ups. However, with the COVID-19 crisis, many solopreneurs and newly flourishing…


Andy Capaloff
June 11, 2020

Birthday Ponderings in the Year of Coronavirus

My Coronavirus Birthday

Close to a third of people have had birthdays since the scale of the virus became known, and life changed for all. I’m lucky. In Arizona, restaurants are open – for now. And although I will not eat indoors, the weather is good enough to eat in the places that have outdoor dining. So I…


Paolo Fabrizio
June 2, 2020

Why Digital Customer Service Is Like a Wave

Digital Customer Service Is Like a Wave

Imagine you’re on a sandy beach entering the water. Suddenly you spot a big wave coming towards you and you must rapidly choose between two options: surfing the wave or being pushed away by its force. What we’ve seen in customer service during these last 3 months is the rise of a huge wave of…


Artur Meyster
May 28, 2020

How to Effectively Work From Home During and After COVID-19

https://www.123rf.com/profile_artinspiring

Remote working is nothing new. If you look at this LinkedIn Report you’ll find that 79% of job opportunities offer flexible work hours, which has increased the possibility of remote working. However, the COVID-19 situation accelerated the process of migrating from the traditional work dynamic to remote working. And you may think this is great…


Susan Gilbert
May 26, 2020

12 Work From Home, Podcast, SEO and Website Grading Tools

Work From Home, Podcast, SEO and Website Grading Tools

The following is made up of 3 “Business Tips” articles, each of which talks about 4 helpful tools and resources around a specific area of your business. Today, the subjects are: Remote Work for Entrepreneurs Podcast tools Improving your website visibility with SEO and Site Analyzer tools 4 Tools for Entrepreneurs to Work From Home…


Jan Gordon
May 21, 2020

COVID-19 or Not: Homeschooling And The Role Of Poetry

Can You Make Homeschooling Poetry Fun? Yes You Can!

Editor’s Note: A big pre-Holiday departure for us. So many parents of young children have found themselves unexpectedly homeschooling their kids. Of course, a small number of parents actually chose this course. No matter which of these is true for you, this article is for you – or for your kids, if they are young…