Digital Trends to Grow Your SaaS Business in 2021
To maintain business growth, you need to strike a balance between how your SaaS product drives user behavior and keeping an eye on trends. Product developers can sometimes get preoccupied with the former and lose sight of the importance of being intelligently reactive. New technology, disruptive software tools, global events, and gradual changes in user…
Deal With The Unexpected to Elevate Customer Service Standards
“Ok, we’re all set to go.” Then, suddenly. something happens and it ruins your plans. Of course, that’s not nice but that’s life and it’s up to you to face the issue and then get it fixed. Easier said than done though, especially when it comes to providing support to your customers regardless of the…
Staying Motivated While Working From Home
Motivation is critical to maintaining performance. It’s what gets you out of bed in the morning and readies you to seize the day. It’s what makes you want to work. It drives you to succeed. And this energy is also the boon to booming start-ups. However, with the COVID-19 crisis, many solopreneurs and newly flourishing…
Birthday Ponderings in the Year of Coronavirus
Close to a third of people have had birthdays since the scale of the virus became known, and life changed for all. I’m lucky. In Arizona, restaurants are open – for now. And although I will not eat indoors, the weather is good enough to eat in the places that have outdoor dining. So I…
Why Digital Customer Service Is Like a Wave
Imagine you’re on a sandy beach entering the water. Suddenly you spot a big wave coming towards you and you must rapidly choose between two options: surfing the wave or being pushed away by its force. What we’ve seen in customer service during these last 3 months is the rise of a huge wave of…
How to Effectively Work From Home During and After COVID-19
Remote working is nothing new. If you look at this LinkedIn Report you’ll find that 79% of job opportunities offer flexible work hours, which has increased the possibility of remote working. However, the COVID-19 situation accelerated the process of migrating from the traditional work dynamic to remote working. And you may think this is great…
12 Work From Home, Podcast, SEO and Website Grading Tools
The following is made up of 3 “Business Tips” articles, each of which talks about 4 helpful tools and resources around a specific area of your business. Today, the subjects are: Remote Work for Entrepreneurs Podcast tools Improving your website visibility with SEO and Site Analyzer tools 4 Tools for Entrepreneurs to Work From Home…
COVID-19 or Not: Homeschooling And The Role Of Poetry
Editor’s Note: A big pre-Holiday departure for us. So many parents of young children have found themselves unexpectedly homeschooling their kids. Of course, a small number of parents actually chose this course. No matter which of these is true for you, this article is for you – or for your kids, if they are young…
So You Have More Time On Your Hands And Want To Take Up Blogging?
If you Google “How To Make Money Blogging”, you’ll find free guides, paid courses and videos. Everyone has tips. And if you have a little extra time on your hands right now, this really could be a good time to follow your dream. I’m not here to tell you how to make money. But I’ll…
COVID-19 Ain’t Going Anywhere Soon. So, What’ya Gonna Do About It?
It’s time to settle in and get comfortable, folks! This is going to be a very long ride! The CDC and Dr. Fauci have confirmed our worst fears that this is coming back for a second act. Economists warn that some companies will learn to exist in a leaner fashion. This means that unemployment will…
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