11 Types of Difficult Customers and How to Handle Them [Infographic]
To state the blindingly obvious, your business is nothing without customers. Every interaction a customer has with a business comes helps that customer decide their attitude towards the business. These interactions include: The actual product or service that the business is based on The advertising that the customer is exposed to – whether on social media or…
Mobile-First Indexing: What Google Wants You To Know
Google added another chapter in their efforts to deliver a better user experience. And this time, the focus is on mobile users. Back in 2015, mobile internet usage surpassed desktop usage. This was a landmark shift, and the search engine giant knew exactly what it needed to do to deliver a better experience. This was…
12 Tools To Improve Social Monitoring, Digital Marketing and LinkedIn Leads
The following is made up of 3 “Monday Tips” articles, each of which talks about 4 helpful tools and resources around a specific area of your business. Today, the subjects are: Monitoring tools for social media Digital marketing tools Generating LinkedIn Leads Track Your Brand Online With These 4 Social Monitoring Tools 1) Professional insights…
4 Secrets for an Exceptional B2B Content Marketing Strategy
Everyone knows that content marketing is getting a lot of traction in the B2B sector. According to the Content Marketing Institute’s 2018 B2B Marketing Benchmarks Study, 91% of B2B marketers use content marketing now. Out of the 9% non-users, more than half are planning to launch a content marketing effort within 12 months. On the…
9 Easy To Fix About Page Mistakes Costing Your Brand
Truth be told, most businesses About Us pages suck. That’s unfortunate, to say the least, as the About Page is the second most popular page on a website after the home page. In a recent usability study conducted by KoMarketing, 52% of respondents said they want to see “About” information on a home page! If…
6 Essential Ingredients of a Successful Blog Post
If you were expecting your family over for dinner, and you decided to prepare your specialty (yes, that delicious creme brûlée everyone loves), you’d first go over the checklist of ingredients to make sure you have everything you need. Well, the same principle applies when writing your blog. That is – if you want it…
What is Digital Marketing 4.0?
Marketing 4.0 is a marketing strategy based on research by Professor Phillip Kotler. According to both Caffeinated and Kotler’s marketing 4.0 principles, effective marketing requires more than just online engagement between sellers and buyers. Offline engagement also has a part to play. Digital relationships as part of economic growth are just a part of the model that…
Live Stream Like a Pro: Captivate your Audience with Live Video
Not so long ago, heavy television sets and power packed fancy satellites ruled the roost. But there has been a wave of technological advancements. And astonishingly, viewers do not require any fancy paraphernalia to watch live video content. A mobile phone and an internet connection will do! Going by some of the reports, it’s clear…
How Small Businesses Can Make the Most of Online Marketing
The tools and techniques available for online marketing have become increasingly sophisticated in recent years. It is now easier than ever for small businesses to get their products, and their brand, in front of as many people as possible for a fraction of what it used to cost. Small business owners are particularly in need…
What Marketers Need to Know About Social Media Marketing: The Movie
Have you seen Social Media Marketing: The Movie yet? If not, you should. I made the movie because I wanted to explore how businesses can use social media to boost their brand online. To that end, I sat down with several key influencers in digital strategy. They shared some insights I hadn’t thought about before.…
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