Susan Gilbert
November 21, 2019

12 eCommerce Sales, Twitter and Customer Relationships Tools

eCommerce Sales, Twitter Following, and Customer Relationship Tools

The following is made up of 3 “Business Tips” articles, each of which talks about 4 helpful tools and resources around a specific area of your business. Today, the subjects are:

  • eCommerce tools to boost sales
  • Improve your Twitter following
  • Better Communication and Customer Relationships

4 eCommerce Tools You Can Use to Increase Your Sales

1) AI-powered visual search – Syte

You have a great product or service, but need to enhance the user experience. Syte software is a great tool that provides image recognition AI technology. Reach more people visually with increased engagement through an interactive product description. The intuitive software puts the control in their hands as they are able to choose what they are looking for.

2) Turn website traffic into sales – OptiMonk

Encourage your visitors to stay and make a purchase with this smart tool. OptiMonk CRM provides on-sight retargeting features that allows you to recover up to 15 percent of visitors who leave a page. Track the user’s behavior, learn when and why they leave, provide valuable offers, and more. Strong A/B testing is also included along with real-time analytics.

3) Sell on more channels – Sellbrite

Generate more sales online from multiple channels. Sellbrite allows you to reach more people where they are shopping from. Features include inventory management, listing management, inventory control, and order fulfillment in one easy to use dashboard. Avoid overselling items as well as capture more interested prospects.

4) Engage customers with live chat – LeadChat

Would you like to reach your prospects with helpful information right away? LeadChat is a leading customer service tool that allows you to chat with your customers and leads right from your website. Have a ready staff available 24/7 with a personal touch that will drive more sales for your business.

Improve Your Twitter Following With These 4 Tools

1) Connect with users automatically – SumAll

Keep a steady stream of targeted content going to your network. SumAll is a social media automation tool, which includes content sharing, scheduling, and tracking data. Features include 24/7 audience engagement, scheduling, and data measurement.

2) Real-time data –

Use powerful analytics to gather competitor information as well as brand performance on Twitter. helps you to find relevant content, gather topics of usage, and see a follower ratio. Simply enter the name of a Twitter user and click on the analyze button to get started. You will be provided with an overview as well as the type of followers in the account and general attitude of the user’s feed such as positive or negative.

3) Find top tweets from influencers – My Top Tweets

Would you like to know what leaders in your industry are tweeting? My Top Tweets will provide you for free the latest tweets from an influencer. Find out what they are sharing so that you can also tweet out their content, and improve your branding and engagement on Twitter.

4) Hashtag tracking – Tweet Binder

Optimize your campaigns as well as analyze the best content on both Twitter and Instagram. Tweet Binder helps you learn more about how your profile is performing with classified statistics and reports. Gain insights in real-time as well as information on the market value for your brand. Simply type in a keyword and create a free report.

4 Tools for Better Communication and Customer Relationships

1) Dedicated business line – Google Voice

One way to create balance and manage your time is to have a professional business telephone number. You can easily do this by creating a Google Voice account. Signup is quick and simple through your Google profile and includes voice messages. Just connect your landline or cell phone number and you are ready to go.

2) Secure and affordable website hosting – 1and1

Need a URL and an affordable host for your website? Then why not try 1and1? This is a low-cost, yet quality service that is perfect especially for startups who are not ready to sign a lengthy contract. The cost to signup is minimal for domains and hosting and includes applications such as WordPress, Joomla!, and more. Build one website or multiple with three different hosting packages.

3) Create your own radio show – Spreaker

Podcasts and webinars are a growing trend and a perfect method to use to connect with your audience. The key to success is to get your message out to as many listeners as possible. That is where Spreaker comes in, which is a tool that allows you to create and air your own radio show. The great part is that it is directly broadcasted on the popular iHeart Radio network for free.

4) Host a video meeting – Free Conference Call

Do you want to hold a conference call without the use of software? Then Free Conference Call is a great tool for your business or startup. With this free service, you can host a one-on-one conversation or invite a group, all from your office at the click of a button. The app is available for download on both tablets and smartphones.

Any Comments?

Do you have any experiences with the above tools that you’d like to share?  Are there any tools in the above categories which you think our readers should know about? Have you made any new tool discoveries that you feel are about to take off and would like to share with others? Please leave your comment, below.

This is a curation of 3 Business Tips posts which originally appeared on They are republished here with permission:

Featured image: Copyright: ‘‘ / 123RF Stock Photo

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Online Marketing with Focus - Let Susan Guide you to Online Success. Especially loves to help Authors, Speakers, Coaches & Entrepreneurs. Susan Gilbert uses her laser focus knowledge to coach and provide online marketing and social sharing programs. Author and publisher of several books including “The Land of I Can,” and “KLOUT SCORE: Social Media Influence,” Susan combines online marketing with strategic thinking. Follow her Digital Marketing Tips at her blog: