COVID-19 Ain’t Going Anywhere Soon. So, What’ya Gonna Do About It?
It’s time to settle in and get comfortable, folks! This is going to be a very long ride! The CDC and Dr. Fauci have confirmed our worst fears that this is coming back for a second act. Economists warn that some companies will learn to exist in a leaner fashion. This means that unemployment will…
COVID-19: By The Time We Get Back To ‘Normal’, Normal Will Have Changed
In case you haven’t yet allowed yourself to believe the unfortunate truth, here it is. COVID-19 will be around far longer than we’d prefer to think. It will come back. Some people will get it a second time next year. The world as we knew it, is gone. Indeed, by the time we get back…
The Post-COVID-19 World Will Be Full Of Innovation!
What percentage of the world is on lockdown right now? Well, that depends on when you’re reading this. We’re living through a time that will be taught in history classes for generations to come. Through adversity comes times of great growth. It’s no coincidence that the most exciting and relatively wealthy time that our world…
How To Ignite Digital Customer Service In Complex Times
While I’m writing this article here in Milan, Italy I constantly hear ambulance sirens going back and forth for a dramatic reason that is globally hitting us. Nevertheless, time goes on and life does as well, meaning that we have to keep either ourselves and our businesses alive. As for customer service, many people with…
The Challenges Of Working and Learning From Home [Interactive Q&A]
Now that Covid-19 has finally forced companies to embrace work-from-home, a large group of first-timers will be encountering new challenges. How do you maintain concentration on your work away from the office setting? There are plenty of articles on this subject. Here’s one from Business Insider. There’s another challenge though. Learning from home. I Have…
10 Tips for Work At Home Success
Do you want to transition from a commute to a home office? Working from home is a growing trend, especially in the United States. In the new Gig economy, 34 percent of the American workforce consider themselves to be freelancers according to Nasdaq. Over the next decade, this non-traditional employment trend will grow by 179…
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