COVID-19: By The Time We Get Back To ‘Normal’, Normal Will Have Changed
In case you haven’t yet allowed yourself to believe the unfortunate truth, here it is. COVID-19 will be around far longer than we’d prefer to think. It will come back. Some people will get it a second time next year. The world as we knew it, is gone. Indeed, by the time we get back…
Keep Your Business Strong With These Action Steps
As businesses are experiencing disruption due to the coronavirus outbreak, it is more important than ever to turn over every stone in search of the next hidden gem. According to the SBA. small business ownership has increased by 49% Since 1982. And TD Bank reports that 53% of small businesses expect more growth to come.…
The Post-COVID-19 World Will Be Full Of Innovation!
What percentage of the world is on lockdown right now? Well, that depends on when you’re reading this. We’re living through a time that will be taught in history classes for generations to come. Through adversity comes times of great growth. It’s no coincidence that the most exciting and relatively wealthy time that our world…
How To Ignite Digital Customer Service In Complex Times
While I’m writing this article here in Milan, Italy I constantly hear ambulance sirens going back and forth for a dramatic reason that is globally hitting us. Nevertheless, time goes on and life does as well, meaning that we have to keep either ourselves and our businesses alive. As for customer service, many people with…
Will The Post COVID-19 World Be a Better Place?
It’s really difficult for me to write a straight marketing article right now. I’ll leave that to our guest bloggers. I can only currently think about how COVID-19 has affected everything we all do. I want to ask you a question I’ve seen elsewhere. What positives have you seen, that you hope will continue when…
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