Susan Gilbert
September 8, 2020

5 Ways To Use Social Media for Word Of Mouth Marketing

Word Of Mouth Marketing Is Still The Best

Word of mouth marketing extends far beyond face-to-face and phone conversations to live video. It also encompasses SMS texting, messaging apps, social media marketing and blogging. Welcome to the new world of audience-driven brand awareness. How you leverage digital marketing will depend on the particular needs and focus of your target market. There are several…


Joydeep Bhattacharya
September 3, 2020

Essential B2B Email Marketing Strategies To Generate More Leads

B2B email marketing strategy

B2B email marketing continues to remain one of the best ways to acquire more B2B customers. However, with an increasing number of startups being launched every day for almost every niche, getting more customers is getting difficult. Every business is adopting essential B2B email marketing strategies to woo its prospects. The number of emails sent…


Jake Stainer
September 2, 2020

7 Ways to Increase Your Website Leads by Improving UX and UI

Improve Your UX/UI To Increase Website Leads

Why are UX and UI Important? Website UX and UI design are so important for many reasons, and lead acquisition is only one of them. A website is often your first “handshake” with a potential customer, and if that isn’t a friendly one, you’ll have a lot of work to do to make up for…


Paolo Fabrizio
September 1, 2020

Get Ready For a Blended Customer Service Model

The Blended Customer Service Model

Like it or not, few workers around the world will be going back to their offices full time anytime soon. Some, however, will go in once or twice a week with the rest of the days spent working remotely. Since we do not know how long this ‘hybrid situation’ will remain, we’d better act as…


Moss Clement
August 27, 2020

6 Marketing Strategies That Will Skyrocket Your Service Business

Marketing Strategies To Help You Beat The Odds

With more companies providing various business services, which marketing strategies can you apply to beat the competition? Did you know? Over 50% of small businesses fail within the first year of operation, while 95% will not go beyond five years. That is according to statistics by Oberlo. Therefore, since several businesses fail within a short…


Robin Singh
August 26, 2020

How to Create A Knowledge Base Portal That Your Customers Will Love

Your Guide To Creating A Knowledge Base Portal

For 12% of customers across the globe, not being able to resolve issues on their own, forms the most frustrating aspect of poor service experience. With the mounting expectations of customers for seamless self-service experiences, creating a knowledge base portal that provides instant answers to questions is becoming a need of the hour.  To satisfy…


Travis Jamison
August 25, 2020

How To Use FAQs To Rank Your Pages In Google

When discussing different types of webpages in terms of their SEO potential, we rarely talk about FAQ pages. They’re usually considered to be almost exclusively functional, and they’re rarely seen as pages that could perform well SEO-wise. This is a mistake! Especially if we’re also talking about FAQ sections that can be added to pages,…


Susan Gilbert
August 24, 2020

12 Video Content Marketing, Business Organization, and Advertising Tools

The following is made up of 3 “Business Tips” articles, each of which talks about 4 helpful tools and resources around a specific area of your business. Today, the subjects are: Video Content Marketing Organizing your Business Advertising Do You Need More from Your Video Content Marketing Strategy? 1) Videos that teach – Common Craft Choose from…


Kayla Matthews
August 20, 2020

Is Working Remotely Risking Your Personal Data?

Working Remotely Can Put Your Personal Data At Risk

Editor’s note: The forced work-from-home cause by COVID-19 merely sped up a long term trend towards taking business out of the office. While not new for many, the challenges of working remotely caught a lot of people and companies flat-footed. most seriously, they weren’t prepared for the data security aspect of doing business work through…


Shane Barker
August 19, 2020

5 Best Customer Success Strategies That Can Help You Grow Your Business

Customer Success Strategies To Grow Your Business

Did you know that one in three customers would move away from their beloved brand if they had even one poor experience? Clearly, if you want your business to grow, you need to focus on providing a positive experience to your customers. That’s why it’s important for you to formulate effective customer success strategies. It…


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