According to HubSpot Research, 93% of customers are likely to make repeat purchases with companies offering excellent customer service. Additionally, happy customers are likely to share their positive experiences and refer about 11 people, acting as the perfect mouthpieces for your brand. On the other hand, poor customer service can cost you heavily. American companies…
For many B2B businesses, content is their lifeblood. Content helps them bring organic traffic, establishes expertise, and gets them leads. For many others, publishing hundreds of articles isn’t getting them the return they’d hoped to. This begs the question: Is the content you’re creating disconnected from what your customers want from you? This post aims…
The following is made up of 3 “Business Tips” articles, each of which talks about 4 helpful tools and resources around a specific area of your business. Today, the subjects are: Explainer video tools Website Visibility Buyer Personas Increase Your Reach With These Explainer Video Tools 1) Whiteboard Animations That Impress – Doodly There is…
One of the biggest issues faced by SEO professionals is acquiring backlinks. You can’t expect to obtain higher organic rankings for your target keywords unless you earn a significant number of backlinks. Now, imagine if you can drive clicks to your site just by creating content. Not only this will save time, but it will…
Have you ever feel overwhelmed at the thought of creating social media guidelines for protecting your business reputation? Many wonder how to develop efficient guidelines for social media that educate team members, encourage team collaboration, and protect their business. This article shares proven strategies for creating guidelines that offer an effective work plan for using…
Key Takeaways: Relevance is paramount: Marketers are abandoning generic mass emails in favor of highly personalized and targeted messaging. Behavioral data is essential: Leveraging user actions and preferences allows for tailored one-on-one communication. Nurturing matters: Sophisticated welcome series and onboarding programs, focusing on individual needs, are replacing one-size-fits-all approaches. Deeper segmentation is on the rise:…
When you think of Instagram, chances are the first thing that comes to mind is photos. After that, perhaps videos and Instagram Reels would pop into your head. But text? That’s probably pretty far down on your list of things you associate with Instagram. Yet in some cases, text can be the deciding factor between…
In less than 24 months the demand for Digital Customer Service has literally boomed, regardless of the country or industry. This acceleration is the result though of an ongoing revolution that had started a few years ago: more and more consumers prefer to use social media, live chat, or messaging apps when asking for support.…
A little over 10 years ago, video marketing for small businesses wasn’t really an option. YouTube wasn’t the thing it is now, and TV ads were expensive to buy and create. Fast forward, and now small businesses with local customers or clients have a great opportunity when it comes to using video because of the…
I hope people who send outreach emails read this. If few people respond or the responses you get are rarely favourable, chances are you’re doing some of what is described below. But there are a couple of tips to help you out towards the end. If fellow blogmasters and blog editors read it, I feel…
