I often get asked ‘what’s the most challenging digital channel to deliver superior support?’ Since this question is directly linked to handling conversations, we need to look at each channel’s specific features (social media, live chat, messaging apps). My answer is definitely ‘live chat‘ because it presents many hidden hurdles. The first challenge is the…
(This is an update of an older post:) SlideShare is a free tool for converting PowerPoint presentations into Flash. How can this seemingly ordinary service help with driving traffic? Well, actually, it can help greatly in many ways. We all are looking for the means to increase traffic. It is the primary goal of…
Today we are examining whether you think socially about web traffic. And the first thing we need to get straight is what you envisage is web traffic. Do you consider getting a high number of visits to your website as successful? Do stats like 200,000+ a month get your juices flowing? Sure, these kinds of…
Whether you are a freelancer or a small business owner, your budget can get tight from time to time. You have to make sure you are spending your money wisely and a mass email service is one way to grow your business. If you aren’t quite convinced on why you need to be utilizing email…
Whether you’re a B2B sales manager, B2B sales rep, or a digital marketer, if you have ever attempted to write a landing page copy that converts, then you already know what a daunting task that can be. Luckily, you don’t have to be a master wordsmith to write a copy that speaks to your audience. …
Video has been used by PR teams for decades, but long gone are the days of boring B-roll and stale talking head videos. With the emergence of YouTube, video has gone from a costly, highly time-intensive part of PR programs to something that can be used on an ongoing basis to support media relations efforts.…
All content marketers are aware of how important keyword research is. But what if I tell you it’s evolving more quickly than ever before? We are well past the era of “keyword strings” and we are entering the age when natural language research becomes increasingly important. That’s because many people interact with search through voice…
Neuromarketing is a market research technique that helps marketers procure and assess accurate insights into various consumer behaviors. These insights are used to customize marketing solutions based on consumer needs and elicit specific favorable responses to marketing content, advertisements, and product packaging. Various technological advancements have been instrumental in aiding the growth of neuromarketing, such…
There are a lot of tweaks you can make to boost conversions on your content site. For example, you can perfect the way you word your unique value proposition. Or create lead capture forms that are more user-friendly. Or even increase load times by removing unnecessary code elements from your homepage. But, when it comes…
While some entrepreneurs start with an idea for a product, some just start with an idea. Whether it’s a need for knowledge in your community niche, a passion to create and share your art, or just a place to post things that you think are funny, there are millions of people creating content every day…
