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Andy Capaloff

How Can You Hire For Jobs That Nobody Has Experience In? Aptitude!

Use aptitude to hire for jobs that nobody has xxperience in

Arianna Huffington wrote about a LinkedIn report showing how using a skills-based approach to hiring could drastically expand the job pool.  The first of the following two links is to her thoughts on the LinkedIn article/study. The second link will take you directly to the LinkedIn study. https://www.linkedin.com/posts/ariannahuffington_hiring-experience-litrendingtopics-activity-7058776809747755008-VbvL?utm_source=share&utm_medium=member_desktop https://www.linkedin.com/pulse/hirings-new-twist-focusing-skills-could-surface-19x-more-anders/ While I certainly agree that skillset…


Paolo Fabrizio

5 Questions That Will Improve Your Customer Service

Questions To Improve Your Customer Service

Nowadays, we’re all in the business of conversations. In fact, owning the best products or services is not enough to win customers if they don’t perceive value. Furthermore, as the volume of online conversations has boomed and is bound to keep growing, that’s the new battleground where you may win, maintain, or lose customers. Are…