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Kayla Matthews

6 Trust Factors That Strengthen Brand Loyalty

Before any savvy customer decides to work with you, they’ll need some evidence that your business can be trusted. When potential clients scan your website, they quickly form thoughts about your brand and whether it’s worth trusting. Current research shows that within 50 milliseconds, a visitor has already developed a partial opinion about your site.…


Mitt Ray

5 Rules to Follow When Using Infographics in Your Content Marketing

5 rules for making business infographics

Infographics have become a very popular component of content marketing as many businesses have realized their ability to generate more shares than other types of content.  You will find that most blogs these days publish infographics, especially since there are several tools that make it easy to design them.  They are everywhere! This is why…




Robert Brandl

The Great Website Builder SEO Experiment [Infographic]

The Great Website Builder SEO Experiment

In 2018., there were 30.2 million small businesses registered in the United States alone. As most of them are aware that it is hard to build a sustainable business without having an online presence, more than 60% of small businesses use a website as one of the ways to connect with their customers. If you…


Ben Alfrey

How B2B Buyers Have Been Forced To Evolve [Infographic]

How B2B Buyers Have Been Forced To Evolve

You’re probably reading this sentence on your smartphone – possibly on a morning commute or enjoying your lunch break. One day, you put down the newspaper and decided that you’d consume the bulk of your information through this handheld item. Unsurprisingly, you weren’t the only one to do this. As technology continues to impact our…


Cedrick Capati

How Content Intelligence Can Empower Your Business [Infographic]

Content Intelligence

In recent years, we’ve seen various technological advancements in the tech scene. These include the Internet of Things (IoT), artificial intelligence (AI), machine learning (ML), and robotics. Now, a new contender has joined the league in hopes of forging better content marketing strategies for marketers, It’s called Content Intelligence. What is content intelligence (CI)? To better…


Jessica Leone

Is The Customer Always Right? [Infographic]

The customer is always right

Through feedback, reviews, and at times a brutally honest opinion, your customer will poke holes in your business and tell you what they need or want. However, people can’t always see beyond what’s directly in front of them. While you should always hear your customers out, regardless if it’s positive or negative, it doesn’t mean…


Gaetano DiNardi

25 Data Driven Customer Service Trends and Tips for Small Business

The rise of automation, including self-service, has created a rapidly changing customer service industry. Certainly, they have prompted a major shift in the way customers communicate with businesses. Not only are consumers expecting near instant resolution of their issues, they are expecting it in a personalized and courteous manner. There are several things your customer…


Michael Spicer

10 Marketing Lessons from Apple [Infographic]

Marketing Lessons from Apple

You don’t need to be an SEO expert to know that Apple’s marketing works like a charm. Founded on simplicity and brought to perfection by an ingenious approach to customer experience, the tech giant’s marketing strategy is a goal sought by many. Have you ever wondered why you can never find any information on where…


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