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Susan Gilbert

12 eCommerce Sales, Twitter and Customer Relationships Tools

eCommerce Sales, Twitter Following, and Customer Relationship Tools

The following is made up of 3 “Business Tips” articles, each of which talks about 4 helpful tools and resources around a specific area of your business. Today, the subjects are: eCommerce tools to boost sales Improve your Twitter following Better Communication and Customer Relationships 4 eCommerce Tools You Can Use to Increase Your Sales…


Paolo Fabrizio

The Secret of Effective Communication with Customers

Effective Communication,

Everything we say or write is an attempt to convey a message. We tend to think that we excel in effective communication. But, like it or not, most of the times we fail. This is essentially due to two reasons: We have used unclear language (technical words, jargon or ‘brandalese’) that our listener could not understand……


Andy Capaloff

Good Communication Is Not Just About The Words You Use

The chances are that you consider yourself a master communicator but have nevertheless had issues where your instructions to someone have been misconstrued and they have felt the same about you.  Considering we will be communicating in the same nominal language – some dialect of English where the words might reasonably be expected to be…