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Paolo Fabrizio

How To Ignite Digital Customer Service In Complex Times

Digital Customer Service In Complex Times

While I’m writing this article here in Milan, Italy I constantly hear ambulance sirens going back and forth for a dramatic reason that is globally hitting us. Nevertheless, time goes on and life does as well, meaning that we have to keep either ourselves and our businesses alive. As for customer service, many people with…


Susan Gilbert

10 Tips for Work At Home Success

10 Tips for Work At Home Success

Do you want to transition from a commute to a home office? Working from home is a growing trend, especially in the United States. In the new Gig economy, 34 percent of the American workforce consider themselves to be freelancers according to Nasdaq. Over the next decade, this non-traditional employment trend will grow by 179…


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