In the past few years, Customer Experience or CX has become a factor in the divide between successful and struggling businesses. A layered CX strategy can excite and engage your customers, keeping them associated with you for a significant time. However, it’s unfortunate that brands have to struggle to execute their vision. Also, because CX…
Looking for another way to boost your online sales? Find out how to increase social media sales to drive additional revenue to your business. Businesses experience up to a 57% increase in return on their advertising costs on social media. Also, according to Shopify, sales that are derived from Pinterest posts and ads have an…
While over the years, website owners may be able to make an informed decision when it comes to selecting a web host, it might be a difficult chore for those just starting their online journey. Choosing the best web hosting provider for your business website can be a challenge – especially since there a numerous…
To run a successful business, you only have one job to do. And that’s to show your target audience that you have a solution to their problems (or aspirations). That means you must establish an effective and efficient way of communicating with them. In the digital age we’re living in, chatbots are fast becoming one…
As a business owner, it’s challenging to figure out the most effective social media avenues you should invest in and focus on. More importantly, which forum ensures greater reach and a good ROI? When comparing social media platforms, each one offers potential opportunities to connect with your customer base. And when it comes to engagement…
Let’s start with these three questions: Are you ready to stay ahead of competitors in the world of writing? Do you have a strong will to unleash your thoughts and passions into the world? Have you got jitters that hold you back from writing beautiful copy? If you answered “YES” to any of these questions,…
Stereotypes get stronger if they aren’t quickly disproven. When it comes to providing customer support, a frequent one is thinking that front-line agents should only respond. Actually, this is just a partial view of the role of customer service since they need to do more than answering. In fact, when handling conversation, especially over digital…
B2B eCommerce is growing at an astonishing pace. According to the latest Forrester’s research, 74% of B2B buyers make least half of their work purchases online. Moreover, the same study claims that this industry is expected to reach $1.1 trillion by 2020. In such a competitive landscape, it is user experience that can make or…
Did 2020 change your life? I bet, there are very few people who’d answer “no” to that… COVID-triggered lock-downs have sent hundreds of thousands of people to work from home, whether they had planned that or not. And let me tell you from personal experience: Working from home is not for all types of personalities.…
If you want to generate traffic and sales from blogging, you have to create the right blog posts.  Your blogging strategy must be well defined. Strategic blogging isn’t about going viral with one post and not knowing what caused the multiplier effect. It’s about achieving consistent growth and being able to replicate it. While some…
