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Andy Capaloff

To Find Your Customers, Reverse Your Own Customer Journey

Marketers are Customers Too! We’re all so busy trying to figure out how to reach customers, we forget (except when we read otherwise?) that we too are customers! We buy a lot more than we sell! So in mapping the customer journey and trying to figure out how they might reach us, rather than trying…


Andy Capaloff

The Burning Question: How Can Our Audience Find Us?

The adage that perception is 9/10th of reality is becoming ever more true in the online world.  With Facebook giving their reasons for the decline in organic reach and saying that the fraction of the potential news feed that they show us, is what is relevant to us, the question must be asked as to…


Andy Capaloff

Why Google Page Rank Is So Important To Your Business

Having already talked at a high level about Semantic Search and simply mentioning Google Page Rank, in the article How To Lead Readers From Their Search To Your Solution, it seems fitting to close the loop on Page Rank by delving more deeply into it. And we can ignore it if we choose, but sooner…


Andy Capaloff

How To Lead Readers From Their Search To Your Solution

At the end of my article, ‘How Do We Find Our Way Out Of The Content Echo Chamber?’ I stated: “Mastery of semantic search is surely key to finding the bigger audience.  The ability to naturally integrate our not so general knowledge into what the public is already searching for, will be key to claiming…


Andy Capaloff

How Do We Find Our Way Out Of The Content Echo Chamber?

In his article, Focus On Your Audience More Than Your Peers, Daniel Newman of Millennial CEO nails a point I have tried to make more than once about the bubble so many content marketers are building around themselves.  It’s actually more of a two-way mirror: here we are, in this space with others writing the…


Andy Capaloff

Is ‘Content Shock’ Just Another Scare?

At what point does the exponential increase in content production make the cost of trying to grab and hold attention no longer cost-effective?  This is the basis for an article by the excellent Mark Schaefer, published a few days ago, that caused quite a stir! He argues that we’re already at the point when simply…