Sentiment Analysis Tools That Will Transform The Way You Work
“If you don’t appreciate your customers, someone else will.” – Jason Langella There are quite a few tools on the market that you can try; thousands, in fact. When you’re looking through them it is easy to feel overwhelmed. You’re left wondering which one should use, and which tool or tools are actually going to…
Using Social Media Listening Enhances Business Conversations
Truth: everyone has opinions. We all possess a certain need for having conversations with others about those opinions. At the same time, we also hope that someone is listening and hearing about whatever is on our minds. Social media has become that open forum for many of us. And, as business owners, we can –…
The Why, Where and How of Planning a Social Media Strategy
This article, re-published with kind permission of Danny Brown, gives a step-by-step, high level ‘why, where and how’ for getting your business immersed into Social Media, including some very useful resources. The picture he paints is not the one you will read elsewhere, that everything is very simple. The processes need thought, planning, time investment…
