Two Customer Feedback Types You Need To Balance
![Customer Feedback](https://curatti.wpenginepowered.com/wp-content/uploads/2023/02/Why-You-Need-Balanced-Customer-Feedback-1000x500.jpg)
‘They’ve been so helpful that I’ll definitely come back again’ or ‘the staff was really unhelpful: never again!’ Whether they rant or rave after having had an experience with your business, customer feedback is mostly service-related. However, if you watch them just through that lens, you’ll get a partial view of the picture. Thus you…