Archives

Lidia Bondarenko

9 Ideas To Reduce Your Customer Churn Rate

Reduce Your Customer Churn Rate

How many customers do you lose each month? Do you know that to attract a new client, businesses spend about 5 times as much as they do to retain an existing one? And yet, only 18% of businesses have a strategy for customer churn prevention. It looks like others choose to ignore this phenomenon, which…