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Andy Capaloff

Curatti On Air – The John Paul Aguiar Interview (Video)

Curatti On Air John Paul Aguiar

  In our first Curatti On Air video, we chatted with the Blogger’s Blogger, John Paul Aguiar. The conversation was illuminating, as the heart of John’s Chunky System came from the one thing we can all identify with – lack of time! Except in John’s case, there was a health driver in there also. John…


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Paolo Fabrizio

How To Use Mobile for Social Customer Service

Social Mobile Customer Service

Happy new year to you all!    The trend is clear. A growing number of CEOs are convinced that improving customer service has a direct, beneficial impact on business. However, when it comes to adopting digital tools in order to attract and retain customers, there’s still a lot to be done. That’s why I’m going to…


Gloria Kopp

12 Essential Tools To Help Your Content Marketing Convert

essential tools

When it comes to writing for social media, the toughest part is creating content that’s engaging enough to make people want to click, read and share. All of the components have got to be there – a great headline, quality content and valuable information that readers will want to pass along to others. Give your…


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Paolo Fabrizio

Social Customer Service Is Going Private – Are You?

Private social customer service messaging

If you’re a market leader, your main focus is to stay ahead from your competitors. When you find yourself in such a privileged position you also benefit from another great advantage: the way is clear in front of you, so it’s easier taking the right directions at the right time. Conversely, when you’re a follower, you…


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Susan Gilbert

12 Tools For Social Media Insights, Twitter Analytics and Marketing

Marketing Tools

The following is made up of 3 “Monday Tips” articles, each of which talks about 4 helpful tools around a specific area of your business. The subjects today are: Social Media Insights Twitter Analytics Marketing   Social Media Insight Tools 1) Discover the right audience to connect with – Audiense Find out exactly who your…


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Andy Capaloff

Social Media Tips, Tools and Fun Facts [Infographic]

39567606 - social media concept icons

Every now and then, we like to make a slight departure from our usual posts. Today, we’re presenting an Infographic of Social Media Tips, Tools and Fun facts that was created by Jason Jackson of HostingCaptain.com. The obligatory best posting times are naturally included! It covers Instagram, Facebook, Twitter and Pinterest. The research and design…


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Paolo Fabrizio

The Link Between Social, Customer Service and Sales

14103221 - customer service concept on blackboard-customer friendly support

If I had to sum up the impact of social media on business with just one word, I’d call it a r-evolution; it describes perfectly the digital tsunami that affected marketing, sales and customer service. Consumers have become more and more inclined to ‘tweet on brands doors‘ rather than pick up the phone and make a…


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Susan Gilbert

The Importance of Social Advertising For Business

social-advertising

Would you like to increase your sales and subscribers through social media? Are your posts getting less leverage than they used to? The new trend in social media marketing is advertising and promoted posts, which is now supported by major networks like Pinterest, Instagram, Facebook, and Twitter. In fact, eMarketer reports that businesses spent over…


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Susan Gilbert

Find New Prospects For Your Business with Twitter

Happy-woman-using-twitter

If you would like to convert more leads in addition to your website, email marketing and LinkedIn network your business can take advantage of the great features Twitter has to offer to get your message out there. This growing platform is a great place to grow your relationships and attract more customers to your business.…


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Ann Smarty

5 Screenshot Tools to Aid Your Visual Tweets

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There’s no single opinion as to whether visual Tweets (i.e. Tweets that have an uploaded image that go with them) are good or bad. Some people claim they are annoying and people unfollow you because of them. Others say they see many more interactions with tweets that are accompanied by an appealing image (Stats seem…


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